Inside Sales Representative


Reference ID: tac-5-fd7ba-0df9d32d5c

Location: Powr-Flite, CFR and Tornado

Job Purpose

The Inside Sales Representative is responsible for selling goods to wholesalers and manufacturers, as well as exceeding customers’ needs by providing exceptional customer service reflective of the overall business objectives.

 

Overtime may be required on occasion.

 

Duties and Responsibilities

  • Contacts new and existing customers to discuss their needs, follow up on issues and/or orders, and identify and explain specific products or services that will assist in meeting their needs in a courteous and professional manner
  • Assists customers in product selection by analyzing customers’ needs and drawing upon technical knowledge to emphasize appropriate product features, capabilities and limitations
  • Documents and maintains accurate customer records using automated systems
  • Identifies prospective customer through client leads, business directories, participation in clubs & organizations, and attending trade shows & conferences
  • Develops and maintains exceptional customer relationships
  • Prepares sales contracts and submit orders for processing
  • Collaborates with colleagues to exchange information, such as selling strategies & marketing ideas
  • Maintains working knowledge of Tacony products
  • Performs other related duties, as assigned

  

 

Qualifications

  • Previous sales, customer service and administrative experience, minimum of 2 yrs, preferred
  • Knowledge of principles and methods for showing, promoting and selling products and/or services
  • Knowledge of principles and methods for providing customer service and personal service
  • Proven ability to manage multiple tasks with a high degree of attention to detail
  • Strong interpersonal skills, ability to assess customer needs and o influence a sale
  • Proficient computer skills – Microsoft Office (Excel, Word & Outlook)
  • Excellent communication skills, both written and verbal
  • Experience with Epicor, preferred but not required
  • Bi-lingual (English/Spanish), preferred but not required

 

 

  • Minimum of High School Diploma or GED

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Tacony Corporate Center.
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